Cancellations must be made in accordance with the conditions specified at the time of reservation. Cancellation deadlines and applicable charges may vary depending on the selected room type, rate plan, and reservation dates.
If a cancellation is made within the free cancellation period stated in the reservation details, no charge will apply and any prepaid amount will be refunded. Cancellations made after this period, or in case of no-show, may be subject to partial or full charges as specified during booking.
Refunds, if applicable, will be processed using the same payment method used for the original transaction. Refund processing times may vary depending on the bank or payment provider.
The hotel reserves the right to make changes to the cancellation and refund policy in compliance with applicable laws and regulations. By completing a reservation, the guest acknowledges and accepts these terms.
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For questions about cancellations or refunds, our team is here to help.